VoiceFold Account and Data Deletion
VoiceFold is operated by CodeSper LLC.
VoiceFold users may request deletion of their VoiceFold account and associated eligible data at any time.
Delete Your Account in the VoiceFold App
If you still have access to VoiceFold, you can initiate account deletion directly from the app:
Open VoiceFold.
Go to Settings.
Select Delete Account.
Follow the confirmation steps.
Deleting your account initiates deletion of eligible personal information and VoiceFold content associated with your account, subject to the limited retention described below.
Request Account Deletion Without the App
If you no longer have access to VoiceFold, have uninstalled the app, or are otherwise unable to use the in-app deletion option, you may request deletion by contacting:
Please use the email subject:
VoiceFold Account Deletion Request
Include the email address associated with your VoiceFold account so that we can identify the correct account.
Do not send your password, authentication codes, recordings, transcripts, or other sensitive information by email.
We may need to verify that you are authorized to request deletion of the account before completing the request.
What Data Is Deleted
When a valid account-deletion request is completed, CodeSper takes reasonable steps to delete eligible personal information and VoiceFold content associated with the account from active VoiceFold systems.
For data associated with the account, deletion includes, as applicable:
Account and profile information
VoiceFold user identifiers
Transcripts
Summaries
Insights
Highlights
Action items
Ask AI questions and responses
Speaker-related information
Recording titles
Notes
Categories
Eligible recording-related data
Other VoiceFold content associated with the account
Where information must be retained for the limited purposes described below, such as security, fraud prevention, legal obligations, transaction records, or accounting requirements, we limit retention and use to those purposes.
Where applicable, information processed by service providers on behalf of VoiceFold is also subject to applicable deletion processes and retention requirements.
Guest Data
VoiceFold may provide limited guest access without requiring Apple or Google sign-in.
Guest information may be associated with:
An anonymous account
Your device
Local application storage
A guest identifier
Where available, VoiceFold controls may allow you to remove locally stored guest information.
If you need assistance requesting deletion of eligible guest-associated information maintained by VoiceFold, contact:
Please use the email subject:
VoiceFold Guest Data Deletion Request
Information We May Retain
Some information may be retained where reasonably necessary or permitted by law for purposes such as:
Fraud and abuse prevention
Security and account protection
Legal or regulatory requirements
Tax and accounting obligations
Transaction and subscription records
Dispute resolution
Enforcement of our Terms
Backup and disaster-recovery systems
Information retained for these purposes is limited to what is reasonably necessary.
Deletion from backups, platform systems, or service-provider systems may take additional time where technically necessary or permitted by applicable law.
Apple iCloud Data
On supported Apple devices, VoiceFold may allow users to store eligible audio recordings in the app's private iCloud container when the optional iCloud backup feature is enabled.
Where supported by VoiceFold's account-deletion functionality, eligible VoiceFold audio stored in the app's private iCloud container may also be removed as part of account deletion.
Some iCloud-related information may remain subject to Apple's systems, retention practices, and applicable account settings.
Subscriptions
Deleting your VoiceFold account does not necessarily cancel an active subscription.
If you have an active subscription, manage or cancel it separately through the platform where you purchased it:
Apple App Store for subscriptions purchased on Apple devices
Google Play for subscriptions purchased through Google Play
Deleting the VoiceFold app or deleting your VoiceFold account does not automatically guarantee cancellation of an active App Store or Google Play subscription.
After Account Deletion
Account deletion may be permanent.
Once eligible VoiceFold account information and content have been permanently deleted, they may not be recoverable.
Some deletion operations may require a reasonable period to propagate through active systems, backups, service providers, and platform services.
Privacy Policy
For more information about how VoiceFold collects, uses, stores, shares, protects, and deletes information, please review the VoiceFold Privacy Policy:
https://codesperpro.com/voicefold-privacy
Contact
For questions about account deletion, guest-data deletion, or VoiceFold privacy practices, contact:
CodeSper LLC
Email: support@codesperpro.com